Detailed Description
i‑genie provides a suite of tools to help businesses deploy chatbots and live‑chat services without coding. With i‑genie, companies can:

• Build chatbots via a drag‑and‑drop no-code builder. i-genie.co.uk+1

• Deploy those chatbots across multiple channels — including websites, WhatsApp, Facebook Messenger, Telegram and more. i-genie.co.uk+1

• Use chatbots (or live‑chat + human agents) to: gather qualified leads, answer FAQs, provide customer support, book appointments or demos, show product/service catalogues, push leads into CRM, and improve conversion rates. i-genie.co.uk+2i-genie.co.uk+2

• Use an analytics dashboard & unified inbox to track conversations, visitor behaviour, lead data, customer queries and manage/support conversations from one place. i-genie.co.uk+1

• Optionally hire human chat agents (with a stated price rate) for live support — useful to supplement bots and provide 24/7 customer service and real‑time human responses when needed. i-genie.co.uk+1

i‑genie markets itself as a turnkey solution for small to medium businesses that want to scale customer engagement, support and lead generation without increasing headcount. i-genie.co.uk+1

Client Service

• No‑code chat‑bot building: easy drag‑and‑drop interface to build conversational flows. i-genie.co.uk+1

• Multi‑channel deployment: website widgets, WhatsApp, Messenger, Telegram etc. i-genie.co.uk+1

• Lead generation and CRM integration: Chatbots collect visitor info and push leads directly to CRM. i-genie.co.uk+1

• Live chat / human support fallback: Option to hire human agents at ~£3/hour for live‑chat support when needed. i-genie.co.uk

• Analytics & unified inbox: Track chats across channels; view visitor history; manage chat flows; monitor performance & leads. i-genie.co.uk+1